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ALERT **Important for iLab Users**
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Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
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William Schott
Associate Director, Flow Cytometry Service
Phone: 207-288-6192
Email: will.schott@jax.org
Location: Bar Harbor, Maine
Danielle Littlefield
Flow Cytometrist II
Phone: 207-288-6192
Email: danielle.littlefield@jax.org
Location: Bar Habor, Maine
Krystal Brown
Flow Cytometrist II
Phone: 207-288-6192
Email: Krystal-Leigh.Brown@jax.org
Location: Bar Habor, Maine
Tiffany Prosio
Flow Cytometrist II
Phone: 860-837-2039
Email: Tiffany.Prosio@jax.org
Location: Farmington, CT
Eric Loucks
Flow Cytometrist I
Phone:
Email: Eric.Loucks@jax.org
Location: Farmington, CT
Hours Staffed
Monday - Friday
Bar Harbor, Maine - 7:30am - 6:00pm
600 Main St
Bar Habor, Maine 04609
Farmington, CT - 9:00am - 5:00pm
10 Discovery Drive
Farmington, CT 06032
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