ALERT

**Important for iLab Users**

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Upcoming Holiday Closure:
 In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

Glassware

Overview of Services

Washing and sterilization of laboratory lab glassware and utensils. The Facility’s steam sterilizers are available for research staff use after core service hours and occasionally during core service hours (check with Brianna Linnville).

Leadership

Jeff Forthofer, Associate Director of Scientific Instrument Services

Ext: 6275

jeff.forthofer@jax.org

Core Staff

Brianna Linnville

Ext: 1028

brianna.linnville@jax.org

Location and hours of operation

Hours Location

Facility Hours: 24/7

Staff Hours: 7:30 am to 4:00 pm

FGB 55 1760

 

Links and Resources

  1. Glassware My JAX Site

Contacts

Name Role Phone Email Location
Jeff Forthofer
Associate Director
 
Ext. 6275
 
jeff.forthofer@jax.org
 

 
Brianna Linnville
Sterile Processing Tech
 
Ext. 1028
 
Brianna.Linnville@jax.org