ALERT

ATTENTION ⚠️

 

The iLab support portal will undergo scheduled maintenance on Wednesday, April 1, from 6:00–7:00 AM UTC.

During this one‑hour window, the portal may be temporarily unavailable for submitting or viewing requests. Email support will remain available during this time.

For urgent requests, please email us at ilabsupport@agilent.com and include “URGENT” in the subject line. All other inquiries will be addressed promptly once services are restored.

Thank you for your understanding.

Center for Biometric Analysis

Overview of Services

The CBA comprises four Scientific Service Cores: 

To request services from any of the four Cores, click on the “Request Services” tab above and initiate a “Consultation Request”.

Leadership

Jacqui White, PhD

Senior Director, Center for Biometric Analysis-Deputy Director, Scientific Services

207-288-6021

jacqui.white@jax.org

Staff

Siân Clements

Associate Director of Operations, Center for Biometric Analysis

207-288-6658

sian.clements@jax.org

 

Meg Smith

Administrative Assistant IV

207-288-6055

meg.smith@jax.org

 

Caroline Wise

Senior Project Manager

207-288-1008

caroline.wise@jax.org

Location and hours of operation

Hours Location

7:00 am - 5:30 pm, Monday - Friday    

GRB 3rd Floor

Links and Resources

  1.   https://jacksonlaboratory.sharepoint.com/sites/CBA

Contacts

Name Role Phone Email Location
Jacqui White, PhD
Senior Director, Center for Biometric Analysis - Deputy Director, Scientific Services
 
207-288-6000 X256021
 
Jacqui.White@jax.org
 
GRB 3250
 
Sian Clements
Associate Director of Operations, Center for Biometric Analysis
 
207-288-6000 X256658
 
sian.clements@jax.org
 
B18 2060
 
Meg Smith
Administrative Assistant IV, Center for Biometric Analysis
 
207-288-6000 X256055
 
Meg.Smith@jax.org
 
GRB 3270
 
Caroline Wise
Senior Project Manager, Center for Biometric Analysis
 
207-288-6000 X251008
 
Caroline.Wise@jax.org
 
GRB 3420