Welcome!
ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The CBA comprises four Scientific Service Cores:
To request services from any of the four Cores, click on the “Request Services” tab above and initiate a “Consultation Request”.
Jacqui White, PhD
Senior Director, Center for Biometric Analysis-Deputy Director, Scientific Services
207-288-6021
Judy Morgan
Senior Program Manager
207-288-6878
Meg Smith
Administrative Assistant IV
207-288-6055
Caroline Wise
Senior Project Manager
207-288-1008
| Hours | Location |
|
7:00 am - 5:30 pm, Monday - Friday |
GRB 3rd Floor |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Jacqui White, PhD |
Senior Director, Center for Biometric Analysis - Deputy Director, Scientific Services
|
(207) 288-6021
|
Jacqui.White@jax.org
|
GRB 3250
|
| Judy Morgan |
Senior Program Manager, Center for Biometric Analysis
|
(207) 288-6878
|
Judy.Morgan@jax.org
|
GRB 3420
|
| Meg Smith |
Administrative Assistant IV, Center for Biometric Analysis
|
(207) 288-6055
|
Meg.Smith@jax.org
|
GRB 3270
|
| Caroline Wise |
Senior Project Manager, Center for Biometric Analysis
|
(207) 288-1008
|
Caroline.Wise@jax.org
|
GRB 3420
|
