ALERT

**Important for iLab Users**

The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests

Quick links: Help Site | Agilent - iLab Community | System Status


Upcoming Holiday Closure:
 In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

InVivo Flow Cytometry

Overview of Services

[ Enter description of service center here ]

Leadership

Heather Baker ASL Lead 916-664-5173 heather.baker@jax.org
Shuang Hu Flow Scientist 916-664-5164 shuang.hu@jax.org

Location and hours of operation

Hours Location

[ Replace with hours of operation. ]

[ Replace with building and room number. ]

Links and Resources

  1. [ link or resource # 1. To add a hyperlink, select text and click ]
  2. [ link or resource # 2 ]
  3. [ etc... ]

Contacts

Name Role Phone Email Location
Heather Baker
ASL Lead
 
916-664-5173
 
heather.baker@jax.org